Privacy Policy

This Privacy Policy outlines how Chalk Salon & Company inc. (“we,” “us,” “our”) collects, uses, and protects your Personal Information when you visit our website www.chalksalon.ca (the “Site”) or interact with our services, including, but not limited to, text message marketing. We are committed to safeguarding the privacy of our customers and complying with applicable laws in Saskatchewan and Canada.

Contact Information

For questions, further details about our privacy practices, or to address concerns, please contact us via email at chalksalon@gmail.com or by mail at:

40-632 1st Avenue North, Saskatoon, Saskatchewan S7K1X8

Collection of Personal Information

While using our Site or services, we collect several types of information for various purposes to provide and improve our services.

1. Device Information
- Purpose: To ensure accurate loading of the Site and perform usage analytics to enhance user experience.
- Source: Collected automatically via cookies, log files, and similar technologies.
- Disclosure: Shared with our service provider Shopify.
- Data Collected: Browser version, IP address, time zone, cookie data, viewed products or pages, search terms, and interaction data.

2. Order Information
- Purpose: To fulfill orders, process payments, arrange shipping, and send confirmations or communications.
- Source: Directly collected when placing an order or contacting customer support.
- Disclosure: Shared with Shopify.
- Data Collected: Name, billing and shipping addresses, email address, phone number, payment details.

3. Customer Support Information
- Purpose: To deliver effective customer support.
- Source: Provided directly by you.
- Disclosure: May be shared for customer service purposes.
- Data Collected: Name, contact details, and any additional information you choose to provide.

4. Text Marketing and Notifications
- By subscribing, you consent to receive automated marketing and appointment reminder messages. Message and data rates may apply. Unsubscribe anytime by replying STOP.
- Data Collected: Phone number, appointment information.
- Disclosure: Information may be shared with third-party messaging platforms for delivery purposes.

Information Sharing

We may share your information with third-party service providers to assist with our operations and comply with legal obligations. This includes sharing with platform providers such as Shopify and entities aiding in compliance with legal requirements.

Behavioral Advertising

We utilize Personal Information to offer tailored marketing and advertisements. To opt out or manage advertising settings, please visit the settings of your social media accounts or the Digital Advertising Alliance’s opt-out portal.

Data Retention

Your data will be retained as necessary to achieve the purposes outlined, unless a longer retention period is mandated by law.

Cookies

Cookies enhance user experience by retaining preferences and usage data. You can control their use via browser settings. Blocking cookies may affect website functionality.

Privacy Rights

Under Canadian privacy laws, you may access, request correction, or withdrawal of your consent related to your Personal Information. For assistance, contact us using details above.

Changes

Modifications to this Privacy Policy may occur, and any updates will be communicated appropriately. Please review it periodically.

Complaints

For complaints or unresolved concerns, you can reach out to the Office of the Saskatchewan Information and Privacy Commissioner or relevant authorities.

 

Updated: December 5th, 2024